Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We review the site when we make significant changes and test it with a combination of automated tools and manual checks.
What we have done
- Used semantic HTML and a clear heading structure.
- Added a skip link so keyboard users can bypass the navigation.
- Kept text contrast high across the paper, navy and brass palette.
- Provided visible focus states for links, buttons and form controls.
- Kept navigation usable without JavaScript.
- Used a CSS-only mobile menu that works with keyboard and assistive technology.
- Added descriptive link text and alternative text where images are used.
- Avoided autoplay, animation and moving content.
Known limitations
- Some older PDF documents may not be fully accessible. If you need an alternative format, contact us.
- The private administration area has a small number of third-party dependencies that we review separately.
- We have not yet completed a full external audit of every page. We are working through the site in priority order.
Feedback
If you find an accessibility problem, please email [email protected]. Tell us the page, what you were trying to do and the technology you were using. We will respond within five working days.
If you need information from this site in a different format, contact us and we will do what we can to help.
Enforcement
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) or the Information Commissioner’s Office, depending on the issue. We will cooperate with any investigation.
Review
We review this statement annually. The date at the top of this page shows when it was last updated.